SaaS & Product Teams

Ship faster with feedback that actually helps

Stop wasting time on vague bug reports. Get structured feedback with screenshots, console logs, and browser info – automatically attached to every submission.

!The Problem

  • Users send vague bug reports without context or screenshots
  • Hours wasted trying to reproduce issues users can't describe
  • Feature requests scattered across email, Slack, and support tickets
  • No clear way to prioritize what users actually want

The Solution with Fidolin

  • Every bug report includes automatic screenshots and console logs
  • Browser info and viewport size captured – reproduce issues in minutes
  • All feature requests in one central dashboard with status tracking
  • Analytics show which issues matter most to your users

Real Results

70%
fewer support back-and-forths
3x
faster bug resolution
1
central place for all feedback

Key Features

Everything you need to collect and manage feedback effectively.

Automatic Screenshots

Every feedback includes a screenshot of what the user sees. No more guessing.

Console Logs

All errors and warnings captured automatically. Debug faster.

Browser & Device Info

Know exactly what browser, device, and viewport users are on.

Smart Categories

Bugs, features, and general feedback – automatically sorted.

Dashboard Analytics

Track trends, see most reported issues, and measure progress.

Recommended: Solo or Pro

Most SaaS teams start with Solo (3 widgets, unlimited feedbacks) and upgrade to Pro as they scale.

Looking for a different use case?

View all use cases